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Planning a trip in your wheelchair? Read our top tips for a wheelie good time

By Accessibility, Disability, Emily Yates, How to guide, Lifestyle No Comments

Five Tips for Wheelie Great Travel

1. Never underestimate the power of planning…. Not all hotels on the Internet really are as wheelchair friendly as they say they are. Do your research and pick up the phone if necessary.

2.Knowing the local lingo always helps … even if it’s the odd ‘please’ and ‘thank you’, or being able to direct a taxi driver ‘left’ or ‘right’, this will make you friends, save you time and money!

3.Checking out transport is a priority …. There are many places that have accessible attraction and accommodations but appalling transport systems. Budget for private drivers or cabs if necessary!

4.Help is more available that you may think … When alone, trying to navigate strange roads, signs and attractions in my wheelchair, I’ve often been inundated with people offering to help me and show me around. Less accessible places can definitely create lasting friendships.

5.Make sure you’re aware of any perks that may come your way… Whether you’re going to a cinema or theme park, alone or with company, it’s very rare that concessions are not available wherever you are in the world. Make sure you use them!!

Roll Models

By Disability, Lifestyle No Comments

Exotic Freak, Incapable of participation in every day life and Un- sexual these terms define me, well at least according to my A – level media teacher.

I on the other hand would describe myself as an active wheelchair user turned activist who is the founder and co director of The Disability Campaign. Alongside this I am studying music, theatre and entertainment management at the number one arts university in the UK and manage and consult for international artists and millionaires.

But how is the rest of the world meant to see the strong, independent women I am if the mainstream media and even our education systems do not reflect the ability largest minority group in the world the incapable, un – sexual exotic freaks or to be politically correct and quite frankly a decent human being the 11 million people in the UK alone with a mental illness and or a physical or learning disability/difference.

And if we were to bring in the social model of disability which states ‘People with impairments are disabled by the fact that they are excluded from … mainstream of society as a result of physical, organisational and attitudinal barriers’ then we are basically talking about the entire human race. The entire human race that are being brainwashed into thinking perfection exists when the truth is we all have different interests, preferences and abilities that make us who we are.

Think about it, when was the last time you felt represented in a piece of media ? Since I am probably the least sporty person on the planet Paralympians are off limits and so my next reference point in The Undatables on channel 4 and I most definitely am not undatable.

This brings me to the title of this piece ‘roll models’ and yes this play on words might seem like it only applies to wheelchair users like myself but if we apply it the broader context I want to use my
weekly column within Liability magazine to provide a platform for the real role or ‘roll’ models of the world.

My story

By Disability, Lifestyle No Comments

Here I am, 20 years old laying on my bed, with the blankets and my medical pillow comforting me. Heavy painkillers at the table next to me, and my walker waiting for me to get up. I’m staring at my laptop screen hoping that I read it wrong, that it was a mistake.

Eleven years old, ginger hair, freckles, braces and being insecure made me the ultimate doormat
of middle school. When the call for getting vaccinated for cervical cancer came the girls in my class weren’t excited at all.

I remember them shouting “It’s not being studied enough”, “only dumb girls go to get vaccinated”.
As always I muted the sound of their commanding voices and went home. My mom explained to me what cervical cancer means and we decided together that I would get the vaccination.

A big building, often used for several events where people go to for fun and to spend their money was turned into a clinic for thousands of young girls. Inside there were rows and rows with fences and at the end of every row stood a small table, with a nurse in blue ready to vaccinate girl after girl at a high tempo. There I stood at the back of the line, holding my father’s hand while girls were passing out and others heavily cried.

“Go sit down and be brave, it’ll be over before you know it” my dad said in his loveliest voice.
I sat down on the chair, looked at all the hundreds of girls still waiting in line.
I closed my eyes and didn’t move a muscle.

After that we went home, just like the other two times. After the second time getting vaccinated, I felt how my body started to change. I was more tired, my muscles weakened and I experienced pain on a daily basis. It was very difficult for me to get out of bed and go to school.
We blamed it on the weather, my period and stress. There was never a doubt in our mind that we made the wrong decision.

Today my mom sent me an article about thousands of girls who were vaccinated with the HPV vaccine, the Human Papilloma Virus vaccine.

In England alone, 8228 girls experienced side effects due to the HPV vaccine and only 2587 were seen as serious.

In reality there are many more cases, just like mine who didn’t blamed it on the vaccine and just moved on while thinking that their bodies failed.

In the article there’s a reference to dr. Manuel Martinez- Lavin, who specializes in chronic pain treatment. He wrote that doctors should be aware of the possibility that the HPV vaccine and illnesses such as POTS or Fibromyalgia could be related.

Fibromyalgia, the illness I was diagnosed with last year, the illness that changed my life.

After the vaccinations my health seem to worsen. I used to love to play outside, go to school, ride my bike and just being young. I had to stop my education and my hobbies. Time passed by and I couldn’t even do the things I love and was slowly losing my independence. Now here we are. There are days I’m bedbound to the pain and the fatigue, unable to get up on my own. Due to the health care system in the Netherlands my girlfriend is forced to be my caretaker.

In a couple of months I’ll get my wheelchair and I’ll be able to do the things I love again.

Please share my story.

I know there are a lot more girls out there who are suffering similar side-effects as mine due to the vaccine and I hope that this article will shine a light on the situation.
Hopefully together we’ll be able to find answers and justice for us all.

What to do when you’ve been refused access into a place providing a service for having an assistance or Guide dog

By Accessibility, Business, Disability, Guide Dogs, How to guide No Comments

What to do when you’ve been refused access into a place providing a service (e.g. hotel, restaurant, bar or supermarket) for having an assistance or Guide dog

The Equality Act 2010 is quite clear with regards to a service provider providing
‘Reasonable adjustment’ for anyone with a disability to access their premises and have the same experience as any other consumer. In our experience at Enhance the UK we find that people with assistance dogs unfortunately do often get access refusals. The company are breaking the law and this guide is an outline for the steps you could take.

So what do you do if you feel you’ve been discriminated against by a service provider not making these reasonable adjustments and allowing you and your assistance dog the same access rights as any consumer?

  • In the first instance it’s important to get the name of the manager and any members of staff involved in this access refusal, so either call up and get the details afterwards or get someone else to go help getting the information for you.
  • Once you have these details you then have two choices on how to take this further, and it depends on the severity of the discrimination and also your own feelings on what recourse you want from the service provider.
  • Firstly you can try to contact the manager directly either by phone, email or a personal visit. You should prepare to explain how you felt discriminated and what you think the organisation should have done. In most cases the manager will take this seriously and give you a satisfactory conclusion.
  • If you feel that you want to take this further, or having contacted them first they have shown no interest in taking steps to improve their access and services for you then you need to write a letter directly to the company. A handy template can be found on the Equality Advisory Service website: Template letter
  • In this letter you should make it very clear how you were discriminated and refused access, and how you felt. You should also suggest steps they could take to ensure this doesn’t happen again e.g. staff training on assistance dogs, ensuring an assistance dogs sticker is prominently displayed etc.
  • It is important to print out and post the letter (you can send an email as well) as you can send this via the post office to ensure it is signed for and received.
  • You give the company 28 days to reply to your letter. If it is a large organisation and you know they have a social media presence, then you can also spread the word via their facebook or twitter profiles. It’s important not to be seen to slander the company, but you should feel comfortable contacting them through these channels. Social media is very powerful and you may find that you get a quicker response this way.
  • Hopefully you will receive a positive response from the organisation after this time and you feel that they have taken your complaint seriously and taken steps to address this personally, and ensure it doesn’t happen again.
  • If you feel that your case is serious enough and you have not had any positive response from the organisation, then you should think about seeking legal advice. You can get free advice on what steps to take from the Equality Advisory Service. You could also seek advice from your local Citizen Advice Bureau or the Equality and Human Rights Commission who could take direct steps on your behalf. Finally you could look to contact a private law firm who specialise in discrimination cases, there are many that work on a no fee no pay basis. The important thing to remember is that you’re not on your own, and there is plenty of free help and advice around to support you.
  • Hopefully having taken these steps you have now given yourself the confidence to ensure that if you are ever refused access in the future, or receive discrimination from a service provider you now have the steps to take to ensure your complaint is taken seriously.

Further information can be found here:
Equality Advisory Service
https://www.equalityadvisoryservice.com/app/help

Citizens Advice Bureau:
https://www.citizensadvice.org.uk/about-us/how-we-provide-advice/advice/

Equality and Human Rights Commission:
https://www.equalityhumanrights.com/en/our-legal-action/our-powers

An essential guide for businesses on assistance dogs:
https://www.strath.ac.uk/media/ps/sees/equality/EHRC_assistance_dogs_guide_June_2013.pdf

Ley Riders – Holly’s Novel

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Holly Williams
This page is dedicated to my latest novel ‘Ley Ryders’; an exciting new fantasy adventure. It tells the tale of Petronia, the mute daughter of a simple blacksmith who feels she is destined to become a Ley Ryder; a sacred band of women who devote their lives to aiding others through the healing power of crystals and follow the guiding  influence of the  mystical force known as the Ley.
Petronia’s brother Hayden however is suspicious of the Ryders motives and fearfully protective of his sister. Together, the siblings venture out with the Ryders to discover the truth of Petronia’s uncanny talents in sensing the Ley, but are these  abilities signs of glorious wonder or omens of evil?
On their journey, Hayden and Petronia will encounter many wouderous sights and perillous challenges. Follow them as they confront ancient magic, strange and deadly mechanical creatures, noble Dwarves, and lame but couragous princes as they seek out Petronia’s true voice!
News
15/5/16
Ley Ryders is currently being proof read by Matador Publishing so I hope to be able to start checking it through sometime over the summer. The very kind and talented artists at Dynamo Design have already started work on my front cover and I’m thrilled with how things are shaping up. Take a look for yourself.

‘My name is Naomi’

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My name is Naomi.
They say that I was born in the Netherlands, but if you ask me, I’m not.
I never had the feeling of being home, not even in the house that they called my home.
For years I struggled to find it, but I failed every time.
I ran away multiple times and lost more then I expected.

After all that, I realized.

I was simply born in my body.

 

In my childhood days I had to ignore and endure the pain my body felt on a daily basis.

Stop whining, just carry on and stop clowning around.

I always had to remember, that my mom was the one with chronicle pain and not me.
It were the days that her thoughts and pain were leading my life and I was only seeking attention.

I remember myself sitting in my room, with my strawberry blond hair wrapped up in pig tails,
freckles all over my face and braces.

It was my safe haven in a house where I didn’t belong.
I had the feeling that my room had the power to protect me, nothing bad ever had happened in there,
till the day that I was behind my computer searching for friends to talk to, after a big fight with my brother.

My brother intervened a quarrel between my mother and I, something he always did.

He told me I had to stop asking my mother for help, that I should cut her some slack and let her be.

Mom already had enough on her mind and my teenage problems weren’t of her concern.

After the necessary screams and belittlement I fled upstairs.

I stopped and waited for a few minutes in the hallway, in case he would follow me.

I listened to my brother arguing with my mother, hearing them argue about me.

When I almost couldn’t hear them anymore, I went to my room.

 

When I was lying in my bed, I heard angry footsteps on the stairs.

My body shook and I tried to run to the hallway, but it was too late.

I always tried to prevent him from entering my room.

This time my efforts were in vain.

My body felt like stone, I couldn’t move.

I saw his intimidating and angry stature drawing nearer and nearer.

 

He pushed me into the window frame several times, threatening me.

Screaming so much I don’t even remember what he was screaming about.

He raised his hand, ready to strike out to finish it once and for all.

 

That was when my other brother, let’s call him Andrew, rushed in.

He probably was smoking a joint in his room to escape from reality, but I guess something in his brain knew that there was no way out.

I remember them arguing and shouting at each other in MY room.

As if what happened previously wasn’t already awful enough.

But I didn’t care anymore, my safe haven was already ruined.

I silently waited for this to end, until I heard Andrew’s following words.

 

“No matter who did what, that’s your little sister. You will have to work it out together.”

With that being said, I sneaked out.

 

This was the last time Andrew helped me.

He soon moved out to be with his girlfriend and the situation became worse than ever.

 

Now my both ways to protect myself disappeared and I felt completely alone.

Meet Naomi

By Disability, Lifestyle No Comments

My name is Naomi.
They say that I was born in the Netherlands, but if you ask me, I’m not.  I never had the feeling of being home, not even in the house that they called my home.  After all I experienced, I realized I was simply born in my body.  This brought me to the idea of inspiring others, teaching people that you CAN live with traumatic experiences and how to use the lessons life gives you to create something beautiful.

On the 17th of April I attended a study session in Strassbourg on “Supporting Young Disabled People to Explore Sexuality and Relationships as Integral to their Social Inclusion and Independent Living” hosted by ENIL, The European Network on Independent Living.ENIL is a Europe-wide network of disabled people, with members throughout Europe.  They represent the disability movement for human rights and social inclusion based on solidarity, peer support, deinstitutionalisation, democracy, self-representation, cross disability and self-determination.

After the 10 hours long travel from Amsterdam to strassbourg my girlfriend and I were exhausted.  We arrived at the Council of Europe Youth centre just in time for the introduction evening.  We tried to look as normal as possible and faked a smile.  The next morning there was no change, the pain in my body worsened and I had to use the wheelchair that they provided for me.
At home I mostly use a walker, but most days I have too much pain to get out of my bed, so I truly appreciated the wheelchair.

I always have had pain related issues throughout my life.It always ignored, dismissed and never diagnosed until Joy, my girlfriend, and my mother kept nagging and insisting I’d see a doctor.I didn’t want to accept the fact that I was 20 years old and disabled, having to use a walker or a wheelchair for support.The week in Strasbourg helped me accept myself and my disability more and for that I am grateful.The relationship between me and my girlfriend has also gotten stronger, because we understand and communicate more.

I’ve made many great connections and friends as well, two of them being Jennie Williams and Emily Yates. You may know these amazing women as CEO and trainers of Enhance the UK and of course the online magazine you’re reading right now, Liability Magazine. They graciously asked me if I would be interested in being a part of the Liability Magazine and become one of their international writers. Feeling honoured and without a doubt in my mind I said yes.

Now here we are, with just the North sea separating us, I am given the chance to tell you my story.

Hidden Disability Clarity in The Big Smoke

By Disability, Lifestyle, My story No Comments

Sallie Humphreys

I’m sure you’ve gathered now from reading my previous blogs that the majority or my ‘positive’ disability-related experiences only occur after a stream of ‘negative’ occurrences. This may sound pessimistic but it’s the truth.

Two women. They are smiling.

 

However, following a weekend visit to London with my family, I received numerous positive responses to my disability, so this blog is a pretty happy one!

I always get a little bit anxious on the train when the ticket checks are going on, mainly because it requires me to present my Disabled Railcard. I do have a system though, and this involved passing the railcard over using my left hand so that the staff member checking the tickets can see that I obviously have a condition affecting my arms. Anyone who knows me well will realise that this is very out of character; I rely on my right arm (Big Arm) for virtually everything I do, and give my left arm limited responsibility, as he’s so weak and awkward! This normally seems to do the trick though, and I’ve never been questioned. However, on Friday we were in the middle of a horrific train journey – including the train having broken down for AGES before we managed to even get out of Staffordshire. As you can imagine, my back was killing and I was having ridiculous spasms down my left side, and I just felt pretty rubbish. I felt so horrendous that I didn’t even bother with my whole routine of using Little Arm to pass over my railcard, I didn’t think I should have to physically prove my disability whilst feeling so terrible. I was mega surprised when the guy doing the ticket checking just accepted it, no questions or weird looks – but, I guess I shouldn’t be that shocked, considering that everyone with a Disabled Railcard has had to send various pieces of paperwork off for consideration before a railcard is granted necessary.

The next day, my family decided they wanted to visit Kew Gardens. It was an amazingly sunny day so I was happy to be outside topping up my tan. I saw online that they do disabled tickets with the free carer ticket so, naturally I knew I should be entitled to this – I also had my disability benefits letter with me, so I was prepared for questions. However, after checking the letter I had in my bag, I realised it showed my entitlement to ESA (Employment and Support Allowance) rather than PIP (Personal Independence Payment). I got pretty stressed out, thinking that without solid, black and white proof my disability wouldn’t be acknowledged – especially because I do not require use of a wheelchair. However, I asked for the disabled ticket along with the free of charge carer ticket for my sister, and the assistant just processed it, no questions asked AT ALL. I was stunned, and got a little bit of a buzz for having my condition acknowledged just like that – my scars were hidden and I wasn’t even wearing my splints!

That same night we were going to the theatre to see a musical for my mum’s belated birthday present – I’d booked tickets months ago, and the box office generously provided half price, accessible tickets for my mum, dad, sister and myself (I swear it’s normally the accessible rate just for one guest?!) so that was already one massive positive. After our trip to Kew Gardens (combined with the rubbish train journey the day before) my back was pretty damn terrible. I’d had a lie down and taken a load of painkillers, but nothing was easing it – my upper back pain had spread into my chest, which made breathing and moving insanely painful, and my lower back felt like it had been kicked inwards, causing stomach pain too. I’d specifically taken a new black and white dress to wear, but my pain was so severe I couldn’t even wear it, so my mum helped me change into a loose-fitting dress. I felt so unwell that I could hardly eat, and sat at the restaurant picking miserably at a salad, when all I really wanted to do was go to bed or see my chiropractor urgently! Anyway, I took some more painkillers, did a few gentle back exercises and forced myself to go – I couldn’t have missed my mum’s birthday treat, and I’d specifically booked disabled tickets, so it would look a bit suspicious if the disabled person in question just hadn’t turned up!

The theatre experience was such a positive one in terms of disability awareness, that it really helped me to enjoy the evening. Luckily, my painkillers had started to kick in, and a glass of wine really helped to relax my dodgy joints and muscles. I was just scoffing some Maltesers (the salad was crap, after all) when a mega friendly employee from the theatre came over to find me, as he knew I’d booked accessible tickets. He informed me of the help they provide and that I was able to use the disabled toilets to save me from queuing for the other toilets. He was literally so friendly and again, no questions were asked – he just respected that I had booked accessible tickets, so obviously I have a disability, even if it isn’t that visibly obvious. What an ace service.

Obviously, I was still in pain and found the weekend really exhausting – but just to have members of the public be so accepting and understanding helps more than you can imagine. I appreciate it must be difficult for them though – how do they know that someone is genuinely disabled, or whether they’re the minority that pretend to have a disability so that they can scam the system? My sister and I came up with an idea that everyone in receipt of DLA or PIP should be registered on an online system and provided with a code which could be used when booking disabled or accessible tickets. This would ensure that no-one has to be expected to disclose details of their condition, because a code would be used to confirm their eligibility for disabled tickets. It’s also much more straightforward and ensures that the right people are receiving such tickets. Is there such a thing?!

 

I’m off to London again tomorrow for hospital treatment, let’s hope it’s all just as positive!

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